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Q&A

Q&A

  • For customers wishing to view Takachiho Kagura

    About Tourist Yokagura (ancient dance rituals at night)
    There are two ways to make a reservation for Yokagura (ancient dance rituals at nighContinue reading
  • Please check it now!  "About cancellations"

    ■In case of no-show without notice, 100% of the accommodation fee will be charged.

    ■If you cancel between 1 day before and on the day of yoContinue reading
  • Important notice for family reservations!

    Please do not include children sharing existing beds (no bedding amenities or meals) in the number of guests when making your reservation.plContinue reading
  • Check-in and check-out times

    Check-in is at 3pm and check-out is at 10am.
    * If a check-in time is set for each accommodation plan, that will take priority.
  • What are the room types?

    There are six room types: single, twin, 15m2 Japanese-style room, 18m2 Japanese-style room, Japanese-Western room, and barrier-free room.AllContinue reading
  • In-room Wi-Fi(internet)

    High-speed Wi-Fi is available in all rooms free of charge.The password will be displayed on the facility guide given to you at check-in.
  • Is there a hair dryer?

    Available in all guest rooms.
  • Bathroom (room) amenities

    The bathroom is equipped with shampoo, conditioner, body soap, and hand-washing foam.Towels and toothbrushes are also provided.
    * Please alsContinue reading
  • Refrigerator

    All rooms are equipped with an empty refrigerator, which you can freely use by simply plugging it into an electrical outlet.
  • Room disinfection

    All rooms are equipped with Made by Panasonic Ziaino (a hypochlorous acid air sterilization and deodorization device).
  • Regarding accommodation for minors

    If you are under 18 years old and staying alone, parental consent is required.
  • What time is late night check-in?

    Late night check-in and curfew is until midnight.
  • Bath Type

    Within this facility is Komeiseki Onsen Amaterasu no Yu.
    Bathing hours are from check-in until 11pm, and morning baths are available from 6aContinue reading
  • Komeiseki Onsen?

    The semi-natural Komeiseki Onsen is a hot spring that uses medicinal stones, which have the strongest ionizing effect among all natural mineContinue reading
  • What is a shampoo bar?

    The large communal bath has a complimentary shampoo bar with a variety of options.
    Please enjoy! ^^
  • Is there a sauna?

    The large public bath also has a sauna.The facility is available from check-in until 9 p.m.(No morning)
    Sweat and recover from fatigue!
  • Do you provide clothes to wear after taking a bath?

    【Free】Yukatas in various sizes for adults and children are available in the elevator hall.Please feel free to take it ^^
  • Can I use the hot springs for a day trip?

    Day spa is also available!

    ◆Opening Hours:From 11:00 to 16:00

    ◆Regular holiday: every Monday *The facility may close without notice.

    ◆FarContinue reading
  • Breakfast Style

    Breakfast is served in buffet format.
  • Add breakfast after check-in

    You can also add breakfast after check-in!
    Admission is 1,500 yen for adults and 1,000 yen for elementary school students.
    Please apply by tContinue reading
  • Are there baby cribs and children's amenities?

    We do not have baby crib.Please note that bedding and amenities are not provided for children sleeping in the same bed as guests, so please Continue reading
  • Co-sleeping with your child

    One child of elementary school age or younger may stay free of charge if sharing a bed with an adult (no bedding).
    Please understand that deContinue reading
  • Breakfast for children sharing a bed

    Breakfast for children sharing a bed is available for an additional fee of 1,000 yen for elementary school age and above.
    Please apply by thContinue reading
  • Children's play area

    There is a kids' space in the shared space on the 3rd floor.Please use freely!
    ^^
  • Where is the nearest interchange?

    If coming from Fukuoka, take Kyushu Expressway to Kumamoto IC.
    (From Kumamoto IC, take R57 towards Aso.On the way, take R325 towards TakachiContinue reading
  • Parking

    Parking is free.
    If the front parking lot is full, there is an underground parking lot.(Standard cars only)
  • Nearby restaurants

    There are several restaurants within a 5-minute drive, including cafeterias, restaurants, soba restaurants, yakiniku restaurants, and izakayContinue reading
  • Nearby drug stores and convenience stores

    ◆Discount Drug Cosmos is a 1-minute drive or a 5-minute walk away.(10:00 to 20:00)
    ◆FamilyMart is a 4-minute drive away.(24H)
  • Magazine and comic section

    【Free】There is also a magazine and manga section. Please feel free to bring them to your room!
  • Virus prevention measures within this facility

    We are taking measures to prevent the spread of the virus.

Reservations and Inquiries

Please contact us if you have any questions.